Terms of service
SERVICE AGREEMENT

This Service Agreement is made between the client and Ukwebad (“we”, “us”, or “our”). By agreeing to this document, you accept the terms below.

Services

Ukwebad provides digital services to help businesses improve their online presence.

Our services may include:
  • Website creation
  • SEO optimization
  • Google Business Profile optimization
  • Local SEO and Google Maps visibility improvement
  • Short-form vertical video editing for Instagram Reels, TikTok, and YouTube Shorts
The exact services included depend on the package or custom offer agreed with the client.

Scope of Work

Depending on the selected service, our work may include:
  • Website planning and creation
  • Basic SEO setup
  • Google Business Profile audit and optimization
  • Local keyword and competitor research
  • Review generation strategy
  • Content planning
  • Short-form video editing
  • Progress updates and ongoing adjustments
Our goal is to create a clean, professional, and practical online presence for your business.

What We Need From You

To complete the work, we may need:
  • Access to your website or Google Business Profile
  • Domain or hosting access, if we create a website
  • Business information, logo, photos, and brand materials
  • Raw video materials for video editing
  • Information about your services, location, and target customers
We will notify you before making any major changes.
After payment, we will send onboarding instructions explaining how to provide everything securely.

SEO and Ranking

If your package includes SEO or Google Business Profile optimization, we will work to improve your online visibility.
SEO results depend on many factors, including competition, location, reviews, Google algorithm changes, and client cooperation.
Specific ranking results are only guaranteed if clearly stated in your selected package.

Guarantee

If a ranking guarantee is included in your package, the exact keyword, location, time period, and conditions must be confirmed in writing before work begins.
If the agreed result is not achieved within the agreed period, we may pause billing or continue working without additional payment, depending on the package terms.
The guarantee applies only if the client provides all required access, materials, and cooperation on time.

Payment

After agreement, the client will receive an invoice for the agreed price.
Payment may be made via:
  • Bank transfer / SEPA
  • PayPal
  • Apple Pay
  • Stripe
  • Revolut
  • Credit or debit card
  • Crypto, if agreed in advance
Work begins after payment is received unless agreed otherwise.

Next Steps

Within 24 hours after payment, you will receive an onboarding email with the next steps.
If the service includes a 90-day SEO or Google Maps campaign, the 90-day period begins only after we receive all required access, materials, and business information.

Third-Party Platforms

Some services depend on third-party platforms such as Google, website builders, hosting providers, domain registrars, and social media platforms.
Ukwebad is not responsible for technical issues, policy changes, suspensions, or ranking changes caused by third-party platforms.

Agreement

By signing or confirming this agreement, the client agrees to the terms above and authorizes Ukwebad to begin the agreed work after payment is received.

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